These Terms & Conditions (“Terms”) govern your use of the Kryelet Studios Private Limited website, including all purchases, services, and interactions conducted through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, you should stop using our website immediately.

1. Company Information

Kryelet Studios Private Limited
Address: A Block, Shop No. 6, Sitaram Building, D.N. Road,
Crawford Market (Next to PK Wines), Mumbai 400001, India.
Phone No.: +91 9930200310 / +91 9004931857 / +91 8828309241

2. Eligibility

To purchase from our website, you must:

• Be at least 18 years of age.

• Provide accurate and up-to-date personal information.

• Have a valid payment method accepted by our platform.

3. Products & Descriptions

• We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.

• Crystals are natural products; variations in color, size, and texture are normal and not considered defects.

4. Pricing & Payment

• All prices are listed in INR unless otherwise specified.

• Prices are subject to change without prior notice.

• Payments must be made through approved payment gateways, ensuring secure processing.

• Orders will be confirmed only after payment is successfully received.

5. Orders & Acceptance

• Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud.

• In case of cancellation, a full refund will be processed for prepaid orders.

6. Shipping & Delivery

• We offer worldwide shipping. Shipping costs and timelines will be communicated at checkout.

• Delivery times are estimates and may vary due to unforeseen delays.

• Risk of loss passes to the buyer upon delivery to the provided address.

7. Returns & Refunds

• Returns are accepted in accordance with our Return & Refund Policy.

• Products must be returned unused, in original packaging, and with proof of purchase.

8. Bulk Orders

• Prices for bulk purchases are negotiable.

• Custom agreements may apply for large quantity orders.

9. Intellectual Property

• All content on our website, including text, images, graphics, and logos, is the property of Kryelet Studios Private Limited and may not be used without written permission.

10. Limitation of Liability

• Kryelet Studios is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

• Our liability is limited to the purchase price of the product.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra.

12. Changes to Terms

We may update these Terms at any time without prior notice. Continued use of our website after changes implies acceptance of the updated Terms.